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Category: General Questions Back To Main

Bounce mode - what is it?


Your account is in bounce mode because your email server has returned some mail  (bounced mail) to our web server.

Such issues may happen to any email address as there're no ideal email providers, and even a few bounced emails can switch your account to an inactive state (the very first returned email makes your account being in the pending mode, and then it's being tested for 4+4+4 hrs; if it still refuses to accept the safelist mail for whatever reason, the system automatically set it to the bounce mode ).

So your acc can be temporary inactive during testing, then if there're no consecutive returned emails it can get back to an active state.
Modified: 2009-01-27 10:01:05

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